Patient Engagement

New this month: Smart technology collaborations aim to enhance inpatient care, promote patient coordination and reduce clinical burdens with advanced AI.

For Main Street Medical, the technology has streamlined prescription refills, improved patient experience and operational efficiency, boosted patient satisfaction and reduced staff burnout.

At HIMSS26, Greg O'Neill, director of patient and family health education at ChristianaCare, discusses increasing health literacy to bring changes to medical practice and help patients understand their medications.

After seven years of developing the mental health artificial intelligence for providers and payers and investing in regulatory clearances, the VC-funded health tech company is ceasing commercial operations and offering its models as open source tools.

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The network covers patients within an area ranging 53,000 square miles. Access to essential mental and behavioral health services has skyrocketed, with patients getting care in hours not weeks, two telehealth leaders report.

Healthcare organizations, in pediatrics and beyond, can be more adventurous in exploring, evaluating and adopting innovative tools, says Debra Beauregard, director of medical intelligence and innovation at Rady Children's Health.

Lirio uses its large behavior model, which mixes artificial intelligence with behavioral science, to drive consumer engagement in healthcare at the personal level, CEO Marten den Haring explains.

It has digitalised all patient-facing processes via an AI-powered business messaging and notification platform.

Since artificial intelligence took over reminder calls, the mobile medical practice has given more than two FTE back to its medical assistant team. And a proactive scheduling agent has helped boost the number of visits per day.