Patient Engagement

At HIMSS26, Amazon One Medical announced the expanded release of Health AI that allows Amazon customers to utilize the chatbot for medical questions and connect with a One Medical provider, if needed.

At HIMSS26, panelists discussed whether healthcare technology is improving care or adding challenges to the healthcare journey for clinicians and patients.

The EHR vendor's clinical, RCM and patient AI technologies – Art, Penny and Emmie – are delivering faster documentation, earlier diagnoses and fewer denials, the company says, unveiling the results from early clients.

Care delivery might become more personalized, "tailored and swift" during a Taylor Swift administration, says General Catalyst's Stephen Klasko, keynote speaker at the HIMSS26 Smart Health Transformation Forum.

Dr. Peggy Allen, a pediatric anesthesiologist at Akron Children's Hospital, offers tips for physicians and nurses on the frontlines of healthcare delivery on how they can use their EHRs to better serve patients.

The newly released application can generate simplified formatted patient consult summaries.

A proposed joint research centre aims to introduce and promote the uptake of elderly care technologies with particular focus on Cantonese-speaking populations.

A top AI researcher at Harvard's Beth Israel Deaconess Medical Center describes the good and the bad of patients' increasing use of large language models to research their health. Health systems must embrace this new trend, he says.

Andrew Rubin, senior VP for clinical affairs and ambulatory care, will describe at HIMSS26 how the provider has enabled a complete transformation in how its staff interacts with patients – and with each other.

Also, the National Taiwan University Hospital has launched an electronic prescription system with community pharmacy dispensing.