Patient Engagement

The health plan partnered with mPulse for digital access to physical and mental health support.

At Dermatology Partners, 25% of AI-routed calls are resolved through appointment-related tasks. Staff are optimistic about clinical task workflow – their near-term goal is to exceed a 50% AI resolution rate.

The CMS Health Technology Ecosystem will provide a single patient access point powered by modern identity systems, says Amy Gleason of U.S. DOGE Service and CMS. This will replace portal logins and enable seamless data sharing.

The public Queensland health service is integrating remote monitoring and clinical decision support capability, with initial application in post-acute care and chronic condition management.

As home-based care and digital tools gain momentum, aided by CMS' interest in remote monitoring, Hal Wolf says healthcare will increasingly meet patients where they are, rather than depend on in-office visits.

Involvement with the HIMSS Foundation has helped Zebra Technologies CNIO Kassaundra McKnight-Young improve her efforts to develop technologies that give clinicians more time for direct patient care, she says.

The new Microsoft Copilot Health, which will be available through a phased rollout, is aimed at helping people better understand their health records and wearable data through AI analysis.

Further, the Oklahoma State University Center for Health Sciences has helped partner rural hospitals save an estimated $200,000 to $350,000 in recruitment costs while still ensuring patients receive timely, high-quality care locally.

Translation systems are "trained to understand medication dosages, medical codes and other clinical terminology so the AI model works as it should," an Oracle engineer explained at HIMSS26.

Price transparency for medications and services will make it possible for patients to budget for procedures and shop for better prices with in-network providers, Point-of-Care Partners' Vanessa Candelora says.