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Microsoft has launched Copilot Health, a new consumer-facing tool designed to extend medical superintelligence to help patients gather their health information and lab results in different hospital portals through the HealthEx platform and various fitness apps.
Users can then ask questions and get answers that include citations from Harvard Health, Microsoft says.
WHY IT MATTERS
Once onboarded, Copilot Health users can share activity levels, sleep patterns, vital signs and other health data from more than 50 wearable devices and health records from more than 50,000 U.S. hospitals and provider organizations through HealthEx, which connects users to their health records on individual access services under the Trusted Exchange Framework and Common Agreement (TEFCA).
"As a physician, I’ve seen firsthand how hard it is for people to get a comprehensive picture of their own health," said Dr. Priyanka Agarwal, cofounder and CEO of HealthEx, in the company's separate announcement. "Records are scattered, visits are short and too many people delay care because they don't know where to start."
To access a user's health records and generate personalized health insights, HealthEx manages the digital identity and consent infrastructure for Copilot Health. When a user imports their health records into the new tool, it includes visit summaries, medication lists and test results.
Copilot Health also connects to real‑time U.S. provider directories so they can search for doctors and specialists by location or speak their native language.
Microsoft said that all conversations with Copilot Health are de-identified and user conversations are read only by the automation and are not used for model training. Users can disconnect to electronic health records and wearables at any time.
The company said its goal is to provide users with trusted access to medical AI and that new features will continue to be released into Copilot Health after rigorous clinical evaluations.
Based on learnings from Microsoft's 2025 Copilot Usage Report, people using that AI copilot application on their mobile devices not only searched for information about their health, but that of their spouses, parents, children and other loved ones more than any other topic, the company said.
The health copilot for consumers was built with the help of 230 physicians from more than 24 countries and designed with input from AARP and the National Health Council, Microsoft said. Copilot Health has obtained ISO/IEC 42001 certification, a standard for AI management systems, the company added.
Anyone can join the waitlist and wait for access.
THE LARGER TREND
HealthEx announced its end-to-end patient authentication platform that relies on IAS, created with athenahealth, CLEAR, MedAllies and CommonWell Health Alliance, last August.
"IAS is essential to making health data truly portable and empowering patients by giving them expanded control and access to their health information in its entirety," said Sam Lambson, athenahealth's VP of data and ecosystem platform, in a statement at the time.
"With IAS enabled at scale across athenahealth, solutions like HealthEx demonstrate how patients can truly benefit from seamless, standards-based access to their own medical history."
The following month, Epic Systems and HealthEx said in a joint announcement that patients could use their own digital health record applications to access and consolidate their Epic health records from multiple providers through the service.
"Patients everywhere will be able to easily move data to the app of their choosing, while maintaining privacy and security," said Rob Klootwyk, Epic's director of interoperability, in a statement.
ON THE RECORD
"Copilot Health can bring together a person's comprehensive health picture, including their medical records, wearables data and more, and applies intelligence to help them understand what it all means and give them confidence as they take the next step," said Peter Hames, vice president of health for Microsoft AI, in the HealthEx announcement.
"Our collaboration with HealthEx helps ensure individuals bring their comprehensive health history to Copilot Health securely and on their own terms," he added.
Andrea Fox is senior editor of Healthcare IT News.
Email: afox@himss.org
Healthcare IT News is a HIMSS Media publication.
