AI & ML Intelligence

At HIMSS26, Dr. Nathan Moore of the BJC Accountable Care Organization will show how health systems can move beyond chatbots toward safely deploying AI that takes action in complex workflows – pulling data, triaging patients and nudging clinicians.

At Annapolis Internal Medicine, patient satisfaction ratings jumped, labor capacity more than doubled without adding staff, and hold times dropped from four minutes to under one minute, all because of the agentic AI technology.

And that was just in the first six months. By catching needed radiology follow-ups and ensuring patients receive recommended follow-up care, the Virginia health system helps prevent more advanced disease and supports value-based care initiatives, one exec says.

In 2026, healthcare will embrace the model context protocol, deploy better documentation tools that boost reimbursement and patient outcomes, and adopt smaller, domain-specific AI models, one CEO says.

The health system uses technology that works with physicians in the EHR to ensure charting is complete and precise. Capturing a more accurate case mix index led to a seven-figure reimbursement boost the first year.

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial intelligence has helped the hospital address costly communication challenges and improve patient experience.

The health system's chief physician executive tells the story of 10,000 potentially critical findings available to radiologists within three minutes, more than 650 hours of read time efficiency gains, and much more.

Health systems potentially can use artificial intelligence to fix specialty margins and enrich the mix of patients in high-value service lines as well as alter the referral process via AI-driven patient ID and proactive outreach. One tech CEO explains how.

The technology is designed to help thousands of diabetic and hypertensive patients achieve control over their conditions, helping them feel better and avoid comorbidities. It also helps the ACO achieve value-based care quality goals.

In the same way imaging and biomarker analytics revolutionized cancer and cardiology, AI-driven cognitive analytics will redefine brain health, says one CEO. Next year may be when private insurers join Medicare in reimbursement.