AI & ML Intelligence

A generic AI scribe had caused headaches for Halcyon Dermatology, with frequent errors. A new tool – with precise procedure details, appropriate codes and complete clinical justification automatically captured – has enabled more exact EHR notes.

And that was as the health system's ED visit volume increased by more than 20%. The analytics tool has relieved pressure on the emergency department while improving patient satisfaction. A doctor of nurse practice and patient throughput expert offers details on those successes.

The health network is saving clinicians 1-2 hours per week and reducing their cognitive burden. Further, 70% of physicians report increases in patient satisfaction, and most clinics typically see 1-3 additional patients daily.

As are proof of effectiveness, transparent models and reliable data, says Scott V. Anderson, pharmacy informatics and technology liaison at the American Society of Health-System Pharmacists. He digs into these topics and much more.

Nearly seven in 10 hospitals were using predictive artificial intelligence in 2024, with a surge in the use of third-party or self-developed automated billing, the agency says. Also, hospitals slower to adopt AI are lower-resourced, suggesting a divide.

Many clinicians at group practices already have turned to some type of AI tool – and the majority are realizing big benefits. The tech CEO behind the report offers a deep dive into the eye-opening results.

The Epic-integrated tech boosted automated medication instruction mapping from 26% to 86%. Further, the clinical-grade AI's ability to understand unstructured Rx instructions eliminated manual entry in an additional 60% of cases.

The Kaiser Permanente Intelligent Navigator, built into the patient portal, has detected urgent medical cases accurately 97.7% of the time. In addition, appropriate care pathways are recommended accurately 88.9% of the time.

And they should symbolize a new era by modeling for employees what an AI-enabled future state will look like – motivating staff to adjust their approaches and embrace that vision, says one of the top AI execs at Children's Hospital of Philadelphia.

Artificial intelligence has helped the organization reduce its rehospitalization rate, identify declines in activities of daily living earlier and engage therapy sooner. Fall reduction efforts are also moving in the right direction.