Workflow

More veterans have faster access to community care appointments and will have access to VR therapies, while an agentic artificial intelligence-enhanced operational system will help 150 VHA medical centers eliminate siloed processes.

Data became six times more accurate than with manual EHR entry, an operations director says. And event updates were delivered in less than a minute compared to previous delays of up to 45 minutes.

By embedding OpenEvidence directly into its Epic electronic health records, the New York health system aims to change how its clinicians access health data at the point of care to improve patient outcomes.

A data architect at Texas' Midland Memorial Hospital offers some up-close perspective on the state of data exchange today, and describes what needs to be done to get to a state of "true" interoperability.

Most pathologists now work from home two to three days a week, which has boosted morale – 81% of the pathologists prefer the digital platform over conventional microscopy. Plus, the lab has added a dedicated remote dermatopathologist.

As healthcare systems accelerate digital transformation, roles such as CNIOs, digital midwives and AHP informaticians are becoming essential, acting as a bridge between technology and frontline care.

And that's just with some medications. "When you can see exactly what you have and where it is, you stop purchasing just in case and you start using existing stock more effectively," explains the health system's VP of pharmacy ops.

After a successful launch in Colorado, the health system said it will add virtual care and digital features in stages across all of its locations, from major hospitals to small rural locations.

The health system has a three-pronged strategy: leveraging pre-built tools, maximizing robotic process automation for efficiency and deploying LLMs to provide human-level reasoning across its operations.

PocketRN reduced documentation time by 60% and assessment meetings by 15 minutes per visit. Further, it saves the nursing team 33 hours daily – lowering administrative overhead by about $27,720 each month.