Workflow

Providers in six states face "a steep learning curve" managing new financial risks, processes and training burdens under the mandatory Medicare prior authorization and claims review pilot starting in 2026, says Jeff Ladner, chief product officer at Onspring.

The results of using the technology have been transformative, the health system's associate chief medical officer says. Among other gains, the AI tool has generated $13K in annual revenue per clinician through enhanced HCC and greater E/M coding accuracy.

Dr. Gao Yujia with Singapore's National University Health System says instead of chasing each new tech, health systems should invest in training, choose the right metrics to track and build long-term roadmaps to succeed in digital transformation.

Megan Schmidt, CEO at Madaket Health, says the work of updating provider directories is the responsibility of payers – but much of that work is still being done manually, with mistakes incurring heavy penalties.

AltaMed's medical director of clinical informatics shows how the organization first researched the technology, piloted systems, picked a vendor, wrote a responsible use agreement and launched an AI scribe that has saved providers valuable time.

Te Whatu Ora is standardising oral health data and planning to consolidate dental practice management systems to enable integration with the National Health Data Platform.

By embedding Amazon prescription services into Experity's urgent care provider ecosystem, patients can access the tech giant's delivery service for certain prescriptions during their appointments.

AI can play a key role in reducing workforce strain, enhancing diagnostic precision and streamlining workflows for radiology teams. A recent GE HealthCare webinar revealed how leading departments now use AI technology to transform their operations.

Isaiah Nathaniel, CIO at Delaware Valley Community Health, says it's moving beyond early wins with revenue cycle and operations, and is now eyeing clinical applications such as ambient listening, agentic AI and robotic process automation.

Also, one of New Zealand's largest private radiology providers is implementing an integrated workforce management system.