Search

Artificial intelligence is becoming so user-friendly that doctors can code custom clinical workflow tools. But AI-driven vulnerability discovery is fast reshaping cybersecurity imperatives for IT leaders.

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial intelligence has helped the hospital address costly communication challenges and improve patient experience.

Companies this past month announced many new products and services that use artificial intelligence to automate complex processes, secure data and improve care coordination and interoperability workflows.

The CIO of the 90-location multi-specialty medical group explains how call abandonment rate dropped 44% and average wait times decreased 71% – leading to an improved patient experience.

Three reports released this week show that supply chain cyberattacks were the most likely to disrupt care delivery, with cloud account compromises emerging as the most prevalent threat to healthcare organizations.

By tricking individual users into downloading a remote access trojan through a fake browser or masquerading security software updates, threat actors then use legitimate tools to steal data before locking systems down for ransom. 

After canceling some services due to a system-wide cybersecurity incident, Ohio-based Kettering Health said persons claiming to be team members are trying to scam patients by phone, and the health system has halted certain billing activities.

The Senate Intelligence Committee's annual worldwide threats hearing touched on how U.S. defense agencies must partner with healthcare and other industries to neutralize threats from Volt Typhoon, Salt Typhoon and others. 

With healthcare costs escalating, patients expect the same convenience, personalization, and accessibility seen in other service sectors. Providers must now compete on experience, offering on-demand, anytime, anywhere engagement through digital channels.

Digital communication tools can improve patient and business outcomes.