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Since artificial intelligence took over reminder calls, the mobile medical practice has given more than two FTE back to its medical assistant team. And a proactive scheduling agent has helped boost the number of visits per day.

After piloting it locally in Wisconsin, the company announced the release of the ambient scribe tool and built-in AI capabilities for its nationwide customer footprint.

While hospitals and health systems continue to face an array of significant challenges, human-centered innovations that pair data with agility are helping improve caregiver experience and patient care, the research firm says. 

John McDaniel, CIO of North Dakota's Trinity Health, is in the midst of a switchover with a go-live scheduled for October. He offers advice straight from the trenches that can help other health IT leaders with this epic – and Epic – task.

Michael Clark, OnPoint Healthcare Partners president, explains artificial intelligence hygiene in practice management. Health AI at the point of care requires verification, while a "human on the loop" troubleshoots AI agents automating processes.

The organization identifies, pilots and scales healthcare innovations through close collaboration with public- and private-sector partners, says Alexander Richter, executive director and head of the SciTech Innovation Hub at SciTech Scity.

Epic, Oracle and Humana have announced new integrated capabilities. Meanwhile, Corti says through its new infrastructure on NVIDIA that healthcare organizations can create artificial intelligence agents and scale without clinical risk.

Also, KL International Hospital is working on smart hospital initiatives with Philips, including setting up a clinical command centre.

Professor Chan Kwon Jung, director of Smart Hospital and Biobank at Seoul St.Mary's Hospital, underscores the need for national support in implementing AI systems in hospitals.

Tom Gillette, CIO at Miami Beach-based Mount Sinai Medical Center, and Erich Glasbrenner, the health system's chief nursing informatics officer, are focused on transforming patient access and experience in the year ahead.