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Best in KLAS 2026 sees positive disruption, 'tangible' tech improvements

While hospitals and health systems continue to face an array of significant challenges, human-centered innovations that pair data with agility are helping improve caregiver experience and patient care, the research firm says. 
By Andrea Fox , Senior Editor
KLAS booth

Photo: HIMSS Media

Epic has once again been named the top Overall Health System Suite, according to the 2026 annual Best in KLAS report published this week, followed again by Meditech and Oracle Health, for the 16th consecutive year. 

Also, athenahealth won the Overall Independent Physician Practice Suite award for the third year in a row, and Optimum Healthcare IT supplanted Evergreen Healthcare Partners as the top Overall Implementation Services Firm.

Meanwhile, Epic won 11 other Best in KLAS awards and athenahealth took top placement in four individual categories. The Boston-based, cloud software service vendor took top marks in the Ambulatory Behavioral Health and the Ambulatory EHR category for providers with greater than 75 physicians. It's also Best in KLAS for both Ambulatory EHR and Practice Management for independent practices with 11-75 physicians.

KLAS has awarded Chartis the top Overall IT Services Firm for the second year in a row, and it won in the Financial/Clinical Improvement Consulting and the HIT Core Clinical Implementation Leadership segments.

Optimum Healthcare IT became the top Overall Implementation Services Firm for a series of high marks for Go-Live Support, HIT Core Clinical Implementation Leadership, HIT Staffing, IT Planning & Assessment and Managed IT Services. Evergreen Healthcare Partners, which was the top firm in the category the previous two years, received above-average marks for clinical implementation leadership this year.

Software and services from TeleVox, Greenway Health and PwC were deemed most improved for 2026, achieving the highest percentage increase in score from the previous year's Best in KLAS rankings, while Citi, Medecision, NextGen Healthcare, Philips, RLDatix and Edifecs earned significant improvement recognitions.

Adam Gale, CEO and cofounder of KLAS Research, said in the new report that the health sector has seen a remarkable transformation in many areas over the past year, particularly with the rise of ambient speech technology.

"The impact is tangible," he said. "Physicians tell us they feel like doctors again. One health system even surveyed the spouses of their physicians and found that physicians are making it home for dinner more often. That's more than a workflow improvement; it's a restoration of balance, purpose and joy in the work of healing."

For this year's Best in KLAS rankings, the organizations updated eight segments, retired seven and added 11 new categories: ADT Notifications; Ambulatory Plastic Surgery Solutions; Business Process as a Service (Payer); Business Solutions Implementation Services; Cybersecurity Solutions; Early Out Services; Large System Integrators; Patient Engagement: Other Validated Software; Payer/Provider Data Exchange; Payer Strategy & Contracting; and Revenue Cycle Prior Authorization.

Here's the full list of winners.

Inpatient Clinical Care

340B Management Systems

Verity Solutions Verity 340B

Acute Care EHR & Patient Accounting: Large (>400 Beds)

Epic EpicCare Inpatient EHR/Resolute Hospital Billing

Acute Care EHR & Patient Accounting: Midsize (151-400 Beds)

Epic EpicCare Inpatient EHR/Resolute Hospital Billing

Acute Care EHR & Patient Accounting: Small (1-150 Beds)

MEDITECH Expanse/MaaS

Automated Dispensing Cabinets

BD Pyxis MedStation ES

Clinical Communications: Acute Care

Epic Secure Chat

Clinical Decision Support: Point-of-Care

Disease Reference

EBSCO + Merative DynaMedex

Drug Reference

Merative Micromedex

Clinician Digital Workflow

TransformativeMed Cores

Data Archiving

Access Unify | Health

Drug Diversion Monitoring

Bluesight ControlCheck

Infection Control & Monitoring

Wolters Kluwer Sentri7 Infection Prevention

Integration Engines

Rhapsody Corepoint

IV Workflow Management

Epic IV Dispense Prep

Medication Inventory Management

Epic Willow Inventory (Inpatient)

Pharmacy Surveillance

Wolters Kluwer Sentri7 Pharmacy Surveillance

Purchasing Optimization Analytics

QuicksortRx

Smart Pumps: EHR-Integrated

BD Alaris (LVP, PCA, Syringe)

Smart Pumps: Traditional

BD Alaris (LVP, PCA, Syringe)

Ambulatory & Post-Acute Care

Ambulatory Behavioral Health

athenahealth Behavioral Health

Ambulatory EHR: Health System Owned

Epic EpicCare Ambulatory EHR

Ambulatory EHR: Independent (>75 Physicians)

Epic EpicCare Ambulatory EHR 

Ambulatory EHR: Independent (11-75 Physicians)

athenahealth athenaClinicals

Ambulatory Ophthalmology Solutions

Nextech IntelleChartPRO EHR

Ambulatory Pediatric Solutions

PCC Pediatric EHR & PM

Ambulatory Plastic Surgery Solutions

Symplast

Ambulatory RCM Services (EHR-Agnostic)

Omega Healthcare Omega Health Ambulatory RCM Services

Ambulatory RCM Services (EHR-Associated)

CompuGroup Medical US ARIA RCM

Ambulatory Specialty EHR

Canvas Medical EMR Platform

Ambulatory Surgery Center Solutions

Surgical Information Systems (SIS) SIS Charts

Clinical Communications: Ambulatory/ Post-Acute Care

PerfectServe Telmediq & PerfectServe

Homecare: Home Health

MatrixCare Home Health

Homecare | Personal Care Services & Private Duty Nursing

AxisCare Home Care Software

Hospice

MatrixCare Hospice

Patient Intake Management

Simple Interact Front Office Automation Platform

Patient Referral Management & Analytics

Mosai Forcura

Practice Management: Health System-Owned

Epic Resolute/Prelude/Cadence Ambulatory

Practice Management: Independent (11-75 Physicians)

athenahealth athenaCollector

Senior Living: Assisted Living & Memory Care

PointClickCare

Skilled Nursing Facilities/Long-Term Care

PointClickCare

Small Practice Ambulatory EHR/PM: Independent (1-10 Physicians)

Elation Health ElationEMR/PM

Therapy/Rehab

StrataPT EMR

Revenue Cycle Management

Ambient Speech

Abridge

Autonomous Coding

CodaMetrix Autonomous Coding

Claims Management & Clearinghouse

Quadax Xpeditor

Clinical Documentation Integrity

Microsoft Nuance CDI

Complex Claims Services

Revecore

Computer-Assisted Coding 

Dolbey Fusion CAC

Debt Collection Services

RSi

Denials Management Services

Trend Health Partners

End-to-End Revenue Cycle Outsourcing

Ensemble

Extended Business Office: Large (>200 Beds)

FTI Consulting 

Extended Business Office: Small (1-200 Beds)

R1 RCM

Government Reimbursement Services

R1 RCM 

Insurance Discovery

FinThrive Insurance Discover

Outsourced Coding

Datavant

Patient Access

Waystar Patient Access

Patient Financial Engagement

RevSpring PersonaPay Patient Financial Engagement

Patient Financing Services

PayZen (Non-Recourse) 

Physician Advisory Services

Xsolis

Release of Information

MRO 

Revenue Cycle: Chargemaster Management

The Craneware Group Trisus Chargemaster 

Revenue Cycle: Contract Management

Experian Health Contract Manager & Analysis

Speech Recognition: Front-End EHR

Microsoft Dragon Medical One

Underpayment Recovery Services

R1 RCM

Value-Based Care Enablement Services

Aledade

Virtual Scribing Services

IKS Health Live Scribes

ScribeEMR Virtual Scribe

Healthcare Operations

Business Decision Support

Syntellis Axiom Cost Accounting & Decision Support

Capacity Optimization Management

LeanTaaS iQueue Suite 

Credentialing

ASM MD-Staff 

Data & Analytics Platforms

Innovaccer Gravity

Enterprise Resource Planning (ERP): Large (>300 Beds)

Workday HCM, Financial Management and Supply Chain (ERP)

Financial Planning & Analysis

Syntellis Axiom Enterprise Planning (Budgeting & Financial Planning)

Healthcare Safety, Risk & Compliance Management

Performance Health Partners Safety, Risk and Compliance Solutions 

Real-Time Location Systems

Sonitor RTLS (Hardware and Software)

Scheduling: Nurse & Staff

symplr Smart Square 

Scheduling: Physician

PerfectServe Lightning Bolt Scheduling

Talent Management

Workday Human Capital Management

Time & Attendance

QGenda Time Tracking and Compensation

Training & Learning Platforms

uPerform

Value-Based Care

ADT Notifications

Secure Exchange Solutions SES Notify

Customer Relationship Management 

Innovaccer Customer Relationship Management

EHR-Centric Virtual Care Platforms

Epic Telehealth

Healthcare Experience Management

NRC Health

Interactive Patient Systems

pCare by Uniguest pCare

Patient Communications

Artera 

Patient-Driven Care Management

Wolters Kluwer UpToDate for Patient-Driven Care Management

Patient Education

Wolters Kluwer UpToDate for Patient Education

Population Health Management

Azara Healthcare DRVS

Social Determinants of Health Networks

Findhelp

Video Conferencing Platforms

Doximity Dialer

Virtual Care Platforms (Non-EHR)

Andor Health ThinkAndor 

Virtual Sitting & Nursing

Collette Health

Security & Privacy

Access Management

Imprivata Enterprise Access Management

Cybersecurity Solutions

Remedio Device Posture Management

Healthcare IoT Security

Asimily IoMT Solutions

Patient Privacy Monitoring

Bluesight PrivacyPro 

Security & Privacy Consulting Services

Clearwater

Security & Privacy Managed Services

Fortified Health Security 

Services & Consulting

Application Hosting

Epic

Data & Analytics Services

Impact Advisors

Digital Transformation Consulting

Deloitte

EHR Clinical Optimization

Evergreen Healthcare Partners

EHR Revenue Cycle Optimization

Evergreen Healthcare Partners

ERP Business Transformation & Implementation Leadership

KPMG

ERP Implementation Leadership

Huron

Financial/Clinical Improvement Consulting

Chartis

Go-Live Support

Medasource

HIT Core Clinical Implementation Leadership

Chartis 

HIT Staffing

iMethods 

Human Capital Consulting

Impact Advisors

IT Planning & Assessment

Evergreen Healthcare Partners

Large System Integrators

Deloitte

Managed IT Services

Pivot Point Consulting

Payer Strategy & Contracting

ECG Management Consultants

Public Cloud

Amazon AWS

Strategy, Growth & Consolidation Consulting

Guidehouse

Technical Services

CSI Companies 

Value-Based Care Consulting

ECG Management Consultants 

Imaging Systems

Cardiology

INFINITT Cardiology Suite

Cardiology Hemodynamics

Merge by Creative Merge Home 

Image Exchange

Microsoft PowerShare

Oncology (Medical Oncology)

Epic Beacon

PACS: Large (>300K Studies)

Sectra PACS 

PACS: Small (≤300K Studies)

AGFA HealthCare Enterprise Imaging for Radiology

Speech Recognition: Front-End Imaging

Jacobian Fluency for Imaging 

Universal Viewer (Imaging)

AGFA HealthCare Enterprise Imaging XERO Viewer 

Vendor Neutral Archive

AGFA HealthCare Enterprise Imaging VNA

Payer Solutions

Care Management Solutions (Payer)

Cognizant TriZetto CareAdvance Enterprise

Claims & Administration Platforms (Payer)

Cognizant TriZetto Core Claims/Administration Solutions 

CMS Payer Interoperability

Edifecs, a Cotiviti Business XEngine Server for FHIR

Data Analytics Platforms (Payer)

Innovaccer Healthcare Data Platform

Employer-Sponsored Healthcare Services

Premise Health

IT Consulting Services (Payer)

Huron

Payer/Provider Data Exchange

Mixed Digital ROI

Post-Payment Accuracy & Integrity Solutions (Payer)

Trend Health Partners TRENDConnect

Pre-Payment Accuracy & Integrity Solutions (Payer)

HealthEdge Source

Quality Measurement & Reporting (Payer)

Inovalon Converged Quality

Risk Adjustment: Coding, Retrieval & Compliance Solutions

Datavant (formerly Apixio) Risk Adjustment Suite

Risk Adjustment: POC & In-Home Health Assessments

Cozeva PayerOne Risk

Andrea Fox is senior editor of Healthcare IT News.
Email: afox@himss.org
Healthcare IT News is a HIMSS Media publication.