Patient Engagement

The patient's voice is clear – healthcare needs to be easier to navigate and digital channels are a great place to invest, says Chrissy Daniels, chief experience officer at Press Ganey, which has been focused on patient experience for more than 40 years.

Artificial intelligence can enhance virtual nursing, quality and outcomes, and healthcare transformation, says Dr. Stephanie Lahr, president of Artisight, a healthcare AI technology company. She shows how.  

Cherish Health's camera-free remote monitoring technology keeps seniors safe while preserving their privacy and independence, says the company's CEO Sumit Nagpal, who explains how it works.  

Also, Canberra Antenatal Care has digitised its patient pathway for expectant parents.

Sensors and automation tech can allow nurses to interact with and monitor multiple hospital patients around the clock without entering their rooms or interrupting their sleep. Michael Brandofino, president and COO of Caregility, explains how.

Health systems should embrace transparency to keep patients connected and informed – and to avoid losing them to retail clinics and other nontraditional providers, says Dr. Geeta Nayyar, MDI Health's executive clinical advisor.

Doing away with traditional manual coding has enabled Mount Alvernia Hospital's IT team to focus more on innovation rather than "reinventing the wheel," shares technology director Bruce Leong.