Patient Engagement

Systems across UnitedHealth Group are operational, according to the latest update. However, payment processing outages have been reported.

A digital hybrid platform with dedicated health coaches helped improve outcomes for patients with hypertension and heart failure, so the health system is expanding access to virtual primary care.

It is one of the first university hospitals in Asia to test MedLM.

With help from a new point-of-care tool, even its lowest-performing clinics for diabetic retinopathy have met their retinal exam percentage completion goal.

Also: NIH awarded Mount Sinai researchers $4 million to develop an artificial intelligence-powered model to detect adverse outcomes of obstructive sleep apnea.

Market forces shape health tech innovation, but the most transformative startups have a keen understanding of adoption patterns and change management at the organizational level, says Sally Ann Frank in advance of her HIMSS24 presentation.

Also, Aster CMI Hospital's Neurology Department has developed a new AI solution for detecting Carpal Tunnel Syndrome.

But the hospital says the call center established after the attack cut access to patient records and billing systems is still the best way for patient families to reach providers.

At HIMSS24, Southcoast Health's Jim Feen will discuss how IT-enabled service centers can be a "game changer" for consumers and offer sizable competitive advantages for health systems. He'll offer tips for designing them and KPIs to track their outcomes.

Dr. Manish Gupta and Harshal Sanghav of the Florida Atlantic University Charles E. Schmidt College of Medicine discuss the challenges of AI rollouts in clinical care and review how the health system uses patient pre-performance data for surgical planning.