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Patient Engagement

By Adam Ang | 08:20 pm | October 30, 2025
Also, the NSW state is helping foster cultural sensitivity among clinicians through virtual reality training.
By Andrea Fox | 12:17 pm | October 29, 2025
Healthcare providers now rank patient experience as a top strategy, but most say they still struggle to realize returns on their investments. Many anticipate improving EHR and IT system integrations and incorporating AI as next strategic steps.
By Andrea Fox | 02:07 pm | October 28, 2025
A top ATA expert says without Medicare telehealth waivers or reimbursement guarantees – while facing increased operational challenges – more providers are issuing advance notices of non-coverage. Next are concerns about e-prescribing flexibilities.
By Nathan Eddy | 11:04 am | October 28, 2025
More than half of Americans think the U.S. healthcare system is fundamentally broken, a new PwC Health Research Institute survey shows, and are looking to technologies, including AI and wearables, to improve care.
Success Stories & ROI
By Bill Siwicki | 12:51 pm | October 24, 2025
The CIO of the 90-location multi-specialty medical group explains how call abandonment rate dropped 44% and average wait times decreased 71% – leading to an improved patient experience.
By Adam Ang | 07:24 pm | October 23, 2025
Also, Chulalongkorn University has launched long-read genome sequencing to screen newborns for genetic diseases.
By Andrea Fox | 10:53 am | October 23, 2025
A subscription-based EHR and practice management system could lower barriers preventing mental health professionals from starting their own practices, the company says.
By HIMSS TV | 09:00 am | October 23, 2025
The company's collaborations with UW Medicine, Alaska Airlines and The MetroHealth System are helping boost patient access to specialty meds, says CEO Amit Gir, who describes plans for new drone deliveries.
By Anthony Vecchione | 04:07 pm | October 22, 2025
Google will allow people to securely consolidate health data and control how it is shared.
By HIMSS TV | 03:42 pm | October 22, 2025
According to 10FT Ventures' Louiza Chitour, countries in the Middle East and Africa will benefit if sovereign wealth funds and regulators support companies in creating digital health tools based on local population data.