Patient Engagement

The Big Box retailer announced that by the end of this year it will add 10 more HIV-focused specialty pharmacies, bringing the total to 80 in-store locations across 11 states.

The relief organization is on the lookout for innovative technologies to help its mission of saving lives and improving quality of life for populations in need, says Carolina Nelson, Project HOPE's LAC regional deputy director.

One of the contact center vendor's top executives explains how it's using generative AI with patients – and where employees must be cautious.

Toni Laracuente, SVP and head of analytics at HIMSS, explains how the new Community Care Outcomes Maturity Model, or C-COMM, puts the patient at the center and helps providers build trust that will increase patient engagement for better outcomes.

But efforts to innovate the patient experience must be mindful of the healthcare workforce.

Discussion of an app for children with ADHD that improves attention and cognition, from Scott Kollins, chief medical officer at Akili Interactive.

For example, the Mayo Clinic has shown that 72.5% of remote patient monitoring patients comply with care plan tasks, including taking meds and monitoring vitals. Further, only 9.4% were readmitted within 30 days versus 20% of patients not using RPM. 

Sam Seering, product manager of Cheers for Epic, talks about expanding engagement with patients, and how a switch to automated outreach saved one provider $37K, while addressing a care gap.

The company is bringing medication price transparency to the provider at the point of care, says its CMIO, Dr. Andrew Mellin, who explains how that can offer patients big savings on their prescriptions.