Patient Engagement

Digital patient engagement and payment tools provide price transparency and convenience for consumers and allow them to better manage care expenses, say Ryne Natzke, Sphere chief revenue officer, and John Welch, chief product officer.

Virtual care provider Ophelia found 56% of its OUD patients remained in treatment for six months and 48% stayed for one year, with retention rates significantly higher than traditional in-person care.

Dr. Adrienne Boissy, Qualtrics' chief medical officer and staff neurologist at the Cleveland Clinic, explains that, because consumers are making value-based decisions and care about privacy, they should be codesigning healthcare AI.

The CEO of Summus Global discusses how virtual specialty care can help overcome patient access challenges – and talks about how employer-sponsored telehealth is one key component.

The agency is working on several value-based healthcare initiatives to improve patient outcomes.  

Further, when using this nurse-facilitated technology in patients’ homes, the percentages of men and people of color were higher than national averages for ACP completion, the SVP of pop health and primary care reports.

The behavioral health provider's virtual care visits now have higher satisfaction rates and offer an improved patient experience, its CIO says. Further, there's been a big reduction in technical support tickets and general staff burden.

A physician zeroes in on some strategies to offer better care to all – and makes the business case for provider organizations to tackle health equity.

Clinicians at Outbreaks Near Me, an initiative of Boston Children’s Hospital, say that remarkable findings from their new research on artificial intelligence points to its growth potential in healthcare. They unpack more of the survey here.