Dr. Silvia Perez-Protto, medical director of End of Life Center at the Cleveland Clinic, says understanding and documenting patients' values and wishes enables providers to more effectively collaborate with patients on their journey.
Patient experience is more than just patient satisfaction surveys, claims Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy, who sees an evolution on the horizon.
Communication between patients and providers not only is leading to better outcomes, but is also improving safety and making people feel better, says Laura Cooley, PhD, leader at Academy of Communication in Healthcare and Journal of Patient Experience.
Connected Health
Denise Hines, Chief Americas Officer at HIMSS, talks about the need for healthcare IT to take a full look at the patient and what's next in patient empathy and experience.
Pairing clinicians and researchers with the right digital technology will improve outcomes, says Katie McMillan, associate director of the Mobile App Gateway at Duke University Health System.
EverlyWell founder and CEO Julia Cheek shares how her company is helping transform the process of getting laboratory tests by expanding and improving access, affordability and convenience.
Connected Health
Danielle Cocanougher, director of strategic partnerships at myLAB Box, says Health 2.0 exposes longtime healthcare professionals to new ideas from innovative companies and helps those startups learn from experts.
Connected Health
The new interoperability rules will fuel a new era for consumer healthcare, explains Emma Cartmell, founding partner of Cartmell Ventures.
TytoCare’s connected telehealth device can improve diagnostic accuracy, according to Director of Provider Solutions Shriya Palekar.
Using genomics to pick the right test for patients can result in getting five times the diagnoses at half the cost and better answers for more people, says Kate Birch, data and technology program manager at Melbourne Genomics Health Alliance.
