Workforce

Moreover, the majority of respondents to a new survey had never encouraged patients to leave online feedback in the first place, although feedback on reviews or ratings sites was seen as more useful than social media feedback to help improve services.

However, the Center for Connected Medicine study also found broad support for innovation in the C-suite and that health systems are actively partnering with external parties for technologies and expertise to supplement their strengths.

NSW Health, the University of Sydney and the Digital Health Cooperative Research Centre (CRC) have partnered to deliver a new Massive Open Online Course (MOOC) which shows how clinical health data can be harnessed for better patient care.

Deadline for nominations is July 15. Let us know of anyone who deserves this distinguished award.

At Freeman Health System, the communication tool serves many purposes, including viewing critical lab values, accessing specialty-specific applications, and broadcast communication from nursing leadership.

Hundreds of people and machines have to work right to create a positive experience the moment the patient hits the door; continuous feedback is key to achieving that, says Verge Health CEO Dr. Mark Crockett.

Death Over Dinner founder Michael Hebb discusses the platform for talking about the fact that we all die and how it is helping healthcare professionals deal with patients lost.

Potentia Analytics CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.

The elite corps of chief digital officers emerging today are both business-minded and tech-savvy and use those skills to rethink operations.

A better clinician experience makes for higher-quality patient care, according to a new report from KLAS' Arch Collaborative, which makes the case for bigger investment in end-user education.