Quality and Safety

The World Health Organization's new genAI chatbot highlights the need for caution and responsibility when deploying and using such technologies.

A risk management expert offers perspective on shoring up data security, preventing misdiagnosis and avoiding overreliance on RPM.

The Veterans Affairs Office of Information and Technology finds artificial intelligence-driven clinical documentation is helping to solve physician burnout, but the value for benefits administration is yet to be determined.

Healthcare organizations with fewer resources could use the new free and open-source tools to validate any artificial intelligence model and monitor its ongoing performance. "This is your cookbook," says Corey Miller, Epic's VP of R&D.

The clinical analytics tool is improving engagement metrics at Tennessee-based Psychiatric Medical Care, helping report aggregate data to the board and The Joint Commission, informing performance evaluations – and offering something quantifiable to show patients and families.

Videha Sharma, clinical innovation lead at the University of Manchester, explains the NHS’s plan to expand pharmacogenetics, or how people’s genetic codes influence the effects of drugs, beyond specialist care to general practice.

Despite the highest agency user fees on record, and granted new authorities to reform and accelerate medical device and biologics approvals, representatives questioned delays in getting products to patients faster.

Efforts are being made to find ways to notify clinicians about possible medication errors without overloading them. First Databank director of product management Anna Dover and NCH Healthcare System CMIO Dr. David Linz explain.