Quality and Safety

"We're all looking to accomplish a lot," said Press Ganey's CEO at the HIMSS and Cleveland Clinic Patient Experience Summit. "But without the right organization and understanding, we'll collapse under the weight of aspirations."

Stressing the importance of app validation, Dr. Jack Resneck, Jr., chair of the board of trustees at the American Medical Association, says technology can either improve or reinforce disparities around outcomes in healthcare.

eHealth NSW in Australia has announced that it will be working with a number of industry partners to enhance the safety and quality of patient care, with clinicians at one of the state’s major rural hospitals harnessing the power of digital tools in two proof-of-concept (PoC) projects.

The academic medical center and the physician-owned malpractice insurer will explore how AI can be integrated into the workflows of frontline clinicians to reduce errors, boost quality and safety and improve patient experience.

Unguarded and lacking a common playbook for security, the internet of things presents plenty of new network challenges.

Starship's Clinical Director Dr. Greg Williams details how the New Zealand hospital is accomplishing patient matching to a high degree of confidence. 

Poor networking was hindering growth at the health system. With new tech, the clinician satisfaction rate has soared to 95% and network uptime is up to 99%.