Patient Engagement

Chatbots can provide empathetic, confidential care, says Lexi Kaplin, conversationHEALTH co-founder and chief product officer.

It's been an eventful year for health IT, with many health systems investing in AI and machine learning, exploring advanced pop health analytics, deploying leading-edge cybersecurity tools, expanding telehealth programs of all shapes and sizes, and embrac

At Integris Health, billing and analytics technology is responsible for measurable rises in patients' perceptions of the financial experience – helping them set up payment plans, make payments, register for self-service and sign up for text alerts.

The landscape of heart health technology for nurses and patients is evolving, says Nancy M. Albert, associate chief nursing officer at the Cleveland Clinic Health System.

Happify Health's Chris Wasden shares how his company is addressing chronic conditions from a behavior-change perspective to get at the root cause rather than just treating symptoms.

The number of patients booking after hours shows the technology is working for the patient and is providing the right experience – one they are used to in other facets of their daily lives, a VP said.

As providers seek to improve the patient experience and engage patients for better health outcomes, a KLAS report explores how vendors' claims square with health systems' priorities.

Kristin Fabre, senior innovation scientist at the Translational Research Institute for Space Health based at Baylor College of Medicine, says TRISH is holistically looking at astronaut health.