Patient Engagement

NSW Health has developed with Philips at a remote care center AI-powered early warning indicator score software that provides insights for better patient care, says Steven Mullins, district transformation manager at NSW Health.

CEMOSoft CEO Mahesh Dharan demonstrates how his company's products connect devices to improve patient experience.

The "NHS Long Term Plan" focuses on prevention, integrating care and improving patient experience, says Hassan Chaudhury, digital health specialist at Healthcare UK.

FHIR-based clinical data retrieval and an API to more easily share data will help payers, pharma and providers with forthcoming 21st Century Cures rules, the company says.

Healthcare providers will increasingly be seeking innovative technology as they develop new patient engagement and experience strategies to remain competitive.

Tapan Mehta, global head of healthcare solution marketing at Nutanix, says healthcare organizations are increasingly open to adopting new capabilities and technologies to deliver better and more efficient patient-centered care.

While Americans think consumer tech is driving more connected relationships with their providers, they also see voice technology and AI with a skeptical eye.

“We have had the most success with the communication between the patients and the surgeon’s staff to keep the rehabilitation progression moving forward,” a rehab coordinator says.

An interview with James Patterson, CIO, NSW Health Pathology. 

Among the biggest obstacles to reimbursement are the lack of interoperability and patients not owning their data, says Rob Lieberthal, principal of health economics at MITRE.