Patient Engagement

With security concerns, including a potential breach and a class-action suit, around Meta Pixel and other web tracking tools, health systems should be considering "all the ways PHI may be used, disclosed and accessed," says a former OCR investigator.

Six core concepts, developed with input from industry experts and stakeholders, offer chances for healthcare organizations to evolve in digitally enabled care.

Healthcare organizations can now access patient education tools in the cloud to build their own customized personalized care management communications and programs.

The new CRM innovations offer healthcare automation, personalized intelligence and real-time industry-compliant data exchanges in the Salesforce Health Cloud. 

These projects are part of its broader strategy to shorten wait times while building the capacity to cater to future health demands.

The platform provides 18 million veterans with access to their health information through their smartphones and mobile devices. 

The country's first telehealth solution provides discreet access to consultation services and medications that can prevent HIV.

Rachael Grimaldi, cofounder and CEO of CardMedic, explains how an app that supports clinicians in overcoming communication barriers at the point of care has empowered patients, such as those in perinatal care.

It will also adopt Google Cloud's conversational AI tools to improve patient interactions.

It is part of the hospital's smart remote health monitoring system project with A*STAR spinoff Respiree.