Videos

Conveying compassion, or "digital empathy," is possible through such innovative technologies as virtual coaching and chatbots – if consumers trust the healthcare source, says John Sharp, Personal Connected Health Alliance at HIMSS.

There are certain features and offerings that third-party vendors need to have to minimize risk, according to Jigar Kadakia, chief information security and privacy officer at Partners HealthCare, and Ed Gaudet, CEO at Censinet.

Healthcare organizations around the globe should be developing innovation strategies and adopting new technologies to survive in a value-based world, says Healthbox President Neil Patel.

Joseph Dorocak, manager of population health analytics at Cleveland Clinic, says the health system puts AI to work for two intertwined aims: better patient outcomes and financial return.

Pitfalls of healthcare innovation to avoid include the lack of follow-ups, the lack of an innovation strategy and an overemphasis on technology, says Justin Gernot, vice president of HIMSS subsidiary Healthbox.

Tohoku University's Dr. Masaharu Nakayama talks about how his group was able to withstand the disruption of Japan's 2011 earthquake and why that level of resilience is difficult to maintain.

When driving digital transformation in the clinical workforce, don't forget the human impact, says Dr. Mohammad Al Redha, director of health data and information analysis at Dubai Health Authority.

Renza Scibilia, manager of type 1 diabetes and consumer voice at Diabetes Australia, says diabetes is a data-driven health condition and those with the disease should be provided choices of treatment plans and supported in their choices.

Dennis Robbins, a member of the AHA's Health Tech Advisory Group, describes the types of technologies he's excited to see and the challenges of separating effective innovations from the chaff.

It's been difficult for healthcare to tackle the interoperability challenge compared to other industries, says Drew Ivan, EVP of product and strategy at Rhapsody.