Workflow

As part of the program, the AI-enabled contact center as a service company will expand its existing integration with Epic's electronic health record software and Cheers CRM suite.

A healthcare-scheduling expert explains how intelligent tools can save providers time and money by optimizing physician capacity, accelerating patient access and cutting unnecessary staff training and administration.

Ahead of her appearance at the HIMSS Healthcare Cybersecurity Forum, an information security expert from MITRE offers advice on ways provider organizations can prepare for the worst in a complex and wildly fluctuating threat landscape.

Administrative burden is a huge challenge, and technology often exacerbates it. But is there a better way forward? IT is underleveraged as a way to help clinicians spend more time with their patients, says one expert.

Microsoft says its Azure Large Instances technology is helping the health system better manage its electronic health records, enabling as many as 50 million database accesses per second. 

There are problems prescribers face with drug-related clinical decision support alerts – but IT can help, and maybe AI, too. Anna Dover, director of product management at FDB, formerly First Databank, provides some answers.

Together, they'll develop strategies to promote reliability, transparency and safety for LLMs and other generative artificial intelligence models, said Dr. Jeffrey Ferranti, Duke Health's chief digital officer.

Powered by Amazon Bedrock, AWS will now offer artificial intelligence to quickly create clinical notes that can be added to EHRs. A new imaging service, meanwhile, could help reduce costs compared to self-managed infrastructure.

Traditional care coordination efforts are labor-intensive and can be variable in execution, but automated orchestration can standardize workflows and help avoid clinician burnout, says Greg Miller, chief growth officer at Lumeon.

According to Dr Mark Davies, IBM's Chief Health Officer, there are huge potential benefits from digitalizing citizen engagement.