Workflow

Oklahoma Heart Hospital CIO David Miles and his team made it through in one piece. He offers tips for those facing an electronic health record switch, discusses staff resistance – and talks about what it takes to successfully work with a consulting firm.

Oklahoma Heart Hospital's David Miles talks all-digital's impact on care delivery, patient experience and healthcare outcomes – and much more.

Improving the care experience through technology is at the core of the cardiovascular center's values, says its CIO – who describes how the two-hospital system uses patient feedback to focus on optimal care delivery, and has the accolades to prove it.

Among other wins, St. Luke's University Health Network has reduced length of stay for patients going to post-acute facilities by 0.3 days. This decrease translates into significant bed availability and improved patient throughput.

The effort aims to accelerate the London Clinic’s infrastructure improvements and growth ambitions while building on Northwestern's world-renowned expertise to help enhance patient care.

What's more, the 2024 Compass Survey from symplr finds that 85% of clinicians say they lose more than an hour each day to administrative tasks – time that could be used for patient care if the right technology was in place.

Tenet Physician Resources will use AI to integrate clinical workflows, reducing administrative burden.

Also, the Victorian Virtual Emergency Department has launched a new patient portal which already helped reduce duplicate records by a tenth.

At the helm of Taiwan's national smart health project, the National Science and Technology Council facilitates partnerships between university hospitals and the ICT industry. Andrea Hsu, director general at the agency, discusses.

Jill Brewer, market insights lead at HIMSS, previews a new report that finds third-party risk management to be the top challenge and vulnerability for health system IT leaders and execs – many of whom are seeking AI-powered threat detection tools.