Workflow
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Taegyun Song, director of Korea Health Industry Development Institute, says over 90% of hospitals in Korea use an e-health system that tracks the patient journey, and now the aim is to develop systems outside medical institutions.
As more than 200 health systems have signed on with the patient empowerment movement, population health, patient safety and quality improvement gains are apparent.
Workforce Development
A study in Health Affairs finds that strategies for managing how in-basket messages are generated and presented could improve the job satisfaction of frontline clinical staff.
Three interoperability experts – from Boston Children’s Hospital, Holon Solutions and Payformance Solutions – discuss the most important tactics to employ when first working with interoperability technologies and standards.
Henning Schneider, CIO of Asklepios Healthcare Group, says while some German hospitals are already digitally advanced, he is excited to learn from the Nordic countries about improving interoperability and data exchange.
The two women’s care organizations are blending their care operations to build on each other’s strengths. The vendor’s telehealth technology has helped decrease ER visits by 26%.
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patient experience
By creating a new engagement layer for agents, UnitedHealth was able to address workflow issues, making it possible for them to focus on customers more keenly.
CGH Medical Center pharmacists say the system’s Med Card gives patients a better way to keep track of their medications – and say using the software has helped increase clinical knowledge.
It also eliminated 10 hours of reminder phone calls and increased payment of old accounts by 15 percent, Salt Lake Retina reports.
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patient experience
Walking the fine line between optimal communication and regulatory compliance, IT must engage business leaders with the results of the risk assessments they routinely perform.

