Telehealth
The findings are based on a survey conducted from October to December 2020 from 17 countries.
There's lots of work to do expanding access for underserved patients, said experts at the American Telemedicine Association's EDGE policy conference.
The Louisiana health system performed more than 300,000 virtual visits in 2020 and earned a Net Promoter Score of 87.5 out of 100 – better than Amazon and Netflix.
The governor announced legislation this week that would safeguard access to virtual care after the COVID-19 pandemic.
Now that CMS will pay for home hospital care, Brigham and Women's and other pioneering providers are pushing forward with this care in part to help with the crush of COVID-19 patients.
Leaders of all three HIMSS Media brands discuss what's coming in the new year
A new KLAS report finds that customer satisfaction with Amwell has steadily declined over the last few years, while Teladoc Health faced early COVID-19 hiccups.
In what's billed as the first large-scale study of inequitable access to telemedicine, a JAMA report calls on providers to ensure "all patients are equipped to effectively participate."