Patient Engagement

Agency calls for an independent national health authority to drive integrated care.

Hundreds of people and machines have to work right to create a positive experience the moment the patient hits the door; continuous feedback is key to achieving that, says Verge Health CEO Dr. Mark Crockett.

At Pennsylvania Dermatology Partners, among other things, patient volume and financials are up 20 percent for 2019, online appointment scheduling has increased and reputation management efforts are well in hand.

Death Over Dinner founder Michael Hebb discusses the platform for talking about the fact that we all die and how it is helping healthcare professionals deal with patients lost.

Patients are equipped with Bluetooth-enabled tablets that record biometrics information.

Many health organizations get bogged down trying to just select a tool when they should be thinking about finding a partner that can help them accomplish all of their initiatives, says Kevin Montgomery, co-founder and CTO at Relatient.

The informatics group calls on ONC to "flip the paradigm" of consumer access as it finalizes the "most consequential health informatics policies" since meaningful use.

The patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers, says Swapna Kakani.

Karen DeSalvo, former national coordinator and professor at Dell Medical School, says there are too many patient portals, so the trend now is to put all of a patient's data in one place so they can access it via smartphone.