Patient Engagement

At WakeMed Health and Hospitals, 61% of patients who used virtual urgent care would have gone to an urgent care facility; 14% would have gone to an emergency room.

Health plans will be responsible for data sharing and patient access in a way they're not used to. "A lot will have to go into meeting that deadline," one expert says.

Customer relationship management tools can help healthcare organizations attract, acquire, and retain patients – and give insights to drive behavior change and manage chronic conditions.

The technology enables remote monitoring, allowing for the engagement of patients in their homes and facilitating communication between quarantined people and healthcare providers.

In the first episode of The Alessi Agenda, Kevin Fenton, director of public health and wellbeing at Southwark, discusses using new technologies to help healthcare not only build upon its existing infrastructure, but also evolve as patient needs change.

The latest upgrade makes it easier for people to control who sees and accesses their health information.  

A tip from the director of information services: Never rely on WiFi or cellular networking. Always use Bluetooth beacons inside hospitals.

With a six-month reprieve before enforcement begins, healthcare organizations will soon have to "change their operating procedures to be in compliance," says ONC.

While Epic says it is reviewing the info-blocking and patient-access rules to see how they impact four specific areas, Cerner has voiced its "ardent support" to HHS.