Patient Engagement

As part of the new Patient Experience Digital Series, two clinicians explain how a virtual care model is helping more compassionately treat patients in their home communities while improving the provider experience.

Telehealth Connection TV: Virtual care tools have allowed providers at Northwell Health to connect with senior patients in their own homes, says Dr. Karen Abrashkin, medical director of the healthcare provider's House Calls program.

The Meaningful Connections Community platform will provide networking opportunities, online training and resource tools.

Angela Jordan, senior CDI consultant at TRUSTED i10, says proper medical coding can make all the difference in reimbursement.

HealthTree founder Jenny Ahlstrom, who was diagnosed with multiple myeloma a decade ago, said policy changes that have facilitated access to virtual care should remain permanent.

The explosion of telehealth, videoconferencing and digital tools generally has been essential during COVID-19, says Nationwide Children's Hospital CMIO Dr. Jeffrey M. Hoffman.

A report from the U.S. Centers for Disease Control and Prevention found that about 1.6 million telehealth encounters occurred via four major vendors from January through March.

The document describes the government's hopes for how technology goals should be prioritized over the next five years – with an emphasis on patients' access to their health data.

Also, Swiss medtech company launches COVID-19 antibody test.