Patient Engagement
Robin Glass, president of Included Health, says artificial intelligence has improved cost estimation tools and helps to address patient care gaps, while telehealth access reduces total costs for employee groups.
Meeting the EMR maturity model requirements has improved patient safety and data accuracy at the group’s hospitals.
Success Stories & ROI
The rural Texas health system has reduced the number of transfers to other facilities for higher level stroke care, reduced stroke call-to-screen time to under 7.5 minutes, and dropped door-to-needle time to as low as 34 minutes.
New announcements also include an artificial intelligence tool to improve surgical operations while reducing waste and an EHR-agnostic AI scribe.
The Recognized Coordinating Entity said the growing national interoperability network now represents thousands of organizations and will continue to expand over the next year.
"Despite the overwhelming strategic priority of improving patient and member experiences, most organizations lack the necessary infrastructure and data integrity to support it," Verato finds.
A new report shows trust in AI is climbing: One third of patients say they trust AI-generated search results as much as Google, and nearly one in five report trusting AI even more. By contrast, only 11% express skepticism about AI recommendations.
Success Stories & ROI
In behavioral health, for example, the shift to virtual intakes significantly reduced wait times and improved access for the community. The average time from the day an appointment is made until the first appointment is only 10 days.
A new collaboration aims to improve detection of heart rhythm problems in patients. Sukrti Nagpal, deputy chief medical officer of virtual care provider Doccla, and Yosef Safi Harb, founder and CEO of health monitoring company Happitech, discuss.
AI & ML Intelligence
The Kaiser Permanente Intelligent Navigator, built into the patient portal, has detected urgent medical cases accurately 97.7% of the time. In addition, appropriate care pathways are recommended accurately 88.9% of the time.