Patient Engagement

Tracy Chu, corporate VP of population health and ACO chief executive at Scripps Health, will focus on how automation has enhanced patient-facing app experiences and clinician workflows in her upcoming HIMSS23 presentation.

HeraCARE will represent a "new standard of care" at GCHHS's women and children services.

Other priorities include speed and reliability, physician efficiency, patient satisfaction and decreased administrative costs, says the company's cofounder.

Healthcare organizations face risk in not delivering exceptional consumer experiences. Those that don't prioritize customer relationship management may find it harder to maintain their competitiveness.

In a preview of his HIMSS23 keynote panel, Dr. Vin Gupta, CMO of Amazon Pharmacy and NBC News medical analyst, says the positive disruption that came out of the COVID-19 public health emergency needs to persist.

Sean Mehra, a telehealth specialist, predicts the next 10 years of virtual care – and explains why the trend of virtual-first is the way to go, in the view of many.

HIMSS23 Executive Summit keynote speaker Erica Dhawan, best-selling author, says reframing how we engage with others can be transformative in a preview of her session "Get Big Things Done: The Power of Connectional Intelligence."

Frank McGillin, CEO of The Clinic by Cleveland Clinic, discusses how connected health tools are enabling cost savings, convenience and other specialty care innovations.

The show floor will offer an opportunity to hear provider stories, experience the cloud-based company's new patient-facing app, meet new marketplace partners and see a renewed focus on "consumer-grade patient experience," says CEO Bob Segert.

NorthShore University HealthSystem Health Equity Senior Programmer Analyst Emily Kwan discusses social determinants of health data and natural language processing tech, the subject of her HIMSS23 session.