Financial/Revenue Cycle Management

Healthcare organizations face risk in not delivering exceptional consumer experiences. Those that don't prioritize customer relationship management may find it harder to maintain their competitiveness.

Frank McGillin, CEO of The Clinic by Cleveland Clinic, discusses how connected health tools are enabling cost savings, convenience and other specialty care innovations.

All vendors are struggling to provide training that meets the needs of small hospitals, researchers say, and, while some fail to deliver on product functionality promises, others earn praise for their transparency.

In a preview of his HIMSS23 presentation, Sidney Dixon, chief applications officer at Tower Health, discusses the value of properly archiving legacy data as part of EHR conversions.

What are the proportionate roles of people, process and technology as providers build defense strategies in a fast-changing threat landscape? Anurag Lal, NetSfere CEO and past director of the FCC's National Broadband Task Force, offers his perspective.