Financial/Revenue Cycle Management

Researchers recognized Epic, athenahealth, Impact Advisors, Evergreen, Chartis and others for notable performances based on customer experience feedback from this past year.

Tom Borys and Abe Berman of the OneCare Vermont ACO discuss how it's helping advance value-based care in the Green Mountain State by rethinking how payers and providers are paid.  

The cross-agency, cross-industry collaboration driving CMMI’s first truly interoperable payment model could improve oncology delivery for years to come, says the Digital Medicine Society's Jennifer Goldsack.

In a short time online, organizations can capture more patient concerns, reduce more open cases and improve staff experiences, say Alpa Vyas of Stanford Healthcare and Dr. Adrienne Boissy of Qualtrics and the Cleveland Clinic.

By adding the digital marketing and customer relationship management platform, which leverages machine learning and AI for patient engagement, the company aims to improve patient experiences in value-based care.

The American Hospital Association questions the agency's calculations, and said the proposed information blocking penalties could threaten the financial viability of many small and rural hospitals.