Business Intelligence

A customer-centric approach to patient engagement, along with health plans' abundance of data, can help turn satisfaction insights into actionable workflows, says Enam Noor, CEO and founder of Insightin Health.

Identify your vendors’ risk level and follow the third-party risk management lifecycle to help your organization address issues such as cybersecurity, reputation protection and patient trust preservation.

Healthcare organizations can streamline the vendor management process to reduce third-party risk, while they build a culture of resilience.

KLAS Research and Censinet analysts seek to align healthcare cybersecurity collaboration with a new benchmarking study for 2023.

The COO of one of the largest direct healthcare providers in the country looks ahead at these and other trends she sees in the year ahead.

It is part of its Smarter Hospitals project which seeks to optimise virtual care technologies in NSW health facilities. 

Tim Morris, Vice President, Go-To-Market, EMEALAAP Elsevier, shares his thoughts on how hospitals can deliver value-based outcomes for truly patient-centric care.

Its new billing system has simplified processes and reduced missed revenues.

Wellthy Therapeutics works to boost health literacy while finding and addressing gaps in care. Theo Ahadome, the company's chief business officer, explains how – and why it's moving into the U.S. market to help underserved communities.

COVID-19 and civil unrest in 2020 spotlighted serious healthcare disparities. Have companies that announced efforts to combat inequities done enough? Jasmaine McClain, principal of the Health Equity Alliance at the Health Management Academy, discusses.