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Through a new partnership, providers and frontline staff can get Qualtrics patient experience insights via Epic electronic health records.

They are also committed to investing in AI technologies in the long run.

Some healthcare organizations use homegrown tracking technologies to avoid third-party disclosures of protected information, but all have to understand if their practices comply with applicable privacy laws, says Betsy Hodge, partner at Akerman.

The organization reported that it detected intrusion over the Thanksgiving holiday. All clinics and the MyChart patient portal are operating.

"When we see a vulnerability or intrusion campaign that could have been reasonably avoided if the software manufacturer had aligned to secure by design principles, we’ll call it out," writes CISA cybersecurity leaders Eric Goldstein and Bob Lord.

The company says it has added expanded capabilities for its radiology generative AI co-copilot to help further alleviate clinician burnout.

From generative AI to intelligent automation to cybersecurity, they discuss what CIOs and IT leaders should stay focused on as the healthcare industry continues to evolve.