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At HIMSS24, the medical AI vendor has unveiled the next generation of its medical AI platform, a collaborative effort between medical expertise and the best that artificial intelligence has to offer, its CEO says.
That's the message Talkdesk VP Patty Hayward is sending at HIMSS24, because, she says, contact centers have a high impact on patient experience, offer nonclinical use cases for AI, and keep humans in the loop.
Boosts to Oracle Health Data Intelligence include system performance improvements, prebuilt clinical quality analytics and automated alerts that can help increase reimbursements and enhance care.