Matthew Douglass

Matthew Douglass is co-founder and senior vice president of customer experience at PracticeFusion.

Can EHRs evolve from minimally usable to delightfully indispensable?

By Matthew Douglass | 11:41 am | February 16, 2017

Now that all certified EHRs share minimum functionality and can exchange information with each other, the time has come to refocus this entire industry on improving customer satisfaction.