Kat Jercich
A new KLAS report finds that customer satisfaction with Amwell has steadily declined over the last few years, while Teladoc Health faced early COVID-19 hiccups.
In what's billed as the first large-scale study of inequitable access to telemedicine, a JAMA report calls on providers to ensure "all patients are equipped to effectively participate."
The companies pointed to the potential to reduce administrative waste, inform patient care decisions and improve payment systems across the industry.
Some experts warn the platform, which is typically used for events such as concerts, could present security and equity issues.
The Vermont health system said that it would modify the second and third phases of its EHR go-live, partially in response to the obstacles levied by the attack this past fall.
The new legislation would implement permanent rate parity for virtual behavioral health services, among its other provisions.
Officials in the state's most populous county said that system hiccups put them days behind in delivering the vaccine to healthcare workers.
Healthcare has a customer service problem – and that "could be the difference between achieving herd immunity in 2021, or not."
Mark Hall, lead co-chair of the Parker Republicans, said the doxxing was in retaliation against COVID-19 restrictions.
Many of the top 10 incidents logged by HHS Office for Civil Rights involved ransomware, but a few stemmed from device theft or improper record disposal.