John Andrews

Blue Cross Blue Shield of North Carolina has selected the Callidus Monaco Suite to manage its sales performance and compensation programs, the San Jose, Calif.-based software vendor announced recently. Under the enterprise software-as-a-service agreement, the health plan will use Monaco for its 4,000 brokers.

Data security is a multi-dimensional job full of variables that sometimes aren’t noticed until it’s too late. And often these unforeseen breaches are completely accidental, caused by an unsuspecting user.

Claims management has traditionally been an area of tedium, conflict, confusion and aggravation for healthcare providers. Getting claims paid by the insurance company hinged on every “i” being dotted and every “t” being crossed.

Two recent contracts effectively illustrate Sentillion’s strategy to serve both large and small healthcare systems, its president contends.

Healthcare professionals are constantly on the move, and they want information to follow them wherever they go. No small feat for vendors who must clear the path of obstacles like parochial domains, patient privacy rules, hardware limitations and network protocols.

Management Solutions: Practice Management

Few procedures in the hospital cause more consternation for clinicians than passwords. In some facilities, employees need a literal scorecard to keep track of which complex alphanumeric log-on sequence they need for which application. It can number in the dozens for some.

Management Solutions: Business Intelligence/Analytics

Management Solutions: Quality Measurements (P4P)

After 10 years, the North American Connectathon is hitting an impressive stride, Integrating the Healthcare Enterprise organizers say. As the size of the IHE interoperability demonstration continues to grow, this year’s participants won the admiration of event leaders because they were “confident, well-prepared and cooperative.”