HIMSS TV

The patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers, says Swapna Kakani.

The Thailand Center of Excellence for Life Sciences is breaking down silos to bring together different agencies doing advanced work in areas such as genomics and AI to achieve greater goals, says CEO Dr. Nares Damrongchai.

Karen DeSalvo, former national coordinator and professor at Dell Medical School, says there are too many patient portals, so the trend now is to put all of a patient's data in one place so they can access it via smartphone.

Cleveland Clinic is striving to operationalize empathy, which can boost the bottom line, says Executive Chief Nursing Officer K. Kelly Hancock.

Ana Prado, CMIO at Hospital de Cascais in Portugal, says EMRAM emphasized the need for leadership to drive digital transformation and engage clinical champions across the team to ensure data is used effectively to improve patient care.

Will Smart, CIO for Health and Social Care in England, says measuring digital maturity using tools such as EMRAM helps the NHS track progress of the global digital exemplars against international standards.

Potentia Analytics CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.

Children’s Hospital of Wisconsin Director of Digital Health & Experience Christopher Neuharth shares how introducing digital health tools to patients extends human relationships.

Karen Appelbaum, director at Providence St. Joseph Health, discusses how technology can be used as an extension of the way to know patients and care for them.

Conferences such as HIMSS' annual global event and its Health 2.0 VentureConnect offer a valuable place to network and learn, says Jim Horowitz, manager at Beresford Ventures.