Bill Siwicki

One industry observer notes the massive digital transformation in how care is accessed and the historic increases in cyberattacks have been pushing more provider organizations to expect much more from their IT vendors.

EHR optimization, limited application of artificial intelligence, and working with machine learning and natural language processing where proven are some of the areas for which these experts say CIOs and other leaders must be prepared.

Now that telemedicine is mainstream, artificial intelligence is helping healthcare providers with imperatives such as patient triage. Early results are promising.

Compudopt enables millions of households to participate in telemedicine – and its community portal offers free tech support, resources and low-cost services for food, housing and more.

Operational staff are focused on improving efficiency and reducing delays, while clinical teams are looking at quality improvement projects. A thriving research community, meanwhile, is digging deep into data for many different use cases.

A healthcare consultant discusses how automation is enabling more tailored engagement that can help patients better adhere to their care plans and deliver a more personalized care experience in general.

The FQHC has seen significant improvements in blood pressure and A1c numbers across the patient population enrolled in its remote patient monitoring program.

From generative AI to intelligent automation to cybersecurity, they discuss what CIOs and IT leaders should stay focused on as the healthcare industry continues to evolve.

Today, 91% of patients have logged into their account within three months of an encounter, says its VP of digital health, showing the results that "actively engaging" can accomplish, especially for Medicaid patients.

Between in-person or telehealth appointments, portals can offer information about self-care and healthy habits and be a vehicle for reporting patient health indicators, among other things, one expert says.