Bill Siwicki

Since launching telepsychiatry, CaroMont Regional Medical Center’s emergency department has reduced length of stay for psychiatric patients by approximately 70%.

The health system used its new population health tools to better manage patient care, ER use, pre-visit planning and value-based care.

The Arizona health system's tech-driven pilot effort has resulted in a 21.6% average reduction in A1c, and 83% of patients report an increase in confidence to self-manage their diabetes.

At Integris Health, billing and analytics technology is responsible for measurable rises in patients' perceptions of the financial experience – helping them set up payment plans, make payments, register for self-service and sign up for text alerts.

The number of patients booking after hours shows the technology is working for the patient and is providing the right experience – one they are used to in other facets of their daily lives, a VP said.

Faith Regional Health Services learned a couple of lessons during its transition from legacy systems, including the importance of training and paying attention to workflows.

In addition, Cigna’s telemedicine customers have given high patient satisfaction scores: a Net Promoter Score of 81.1 among those who use the service.

Horrid handwriting, redundant EHR tasks and lengthy documentation plagued Falls Community Hospital and Clinic. Not anymore, thanks to new note templates and tools.

The palm print identity authentication system connects 750,000 patients to their Epic EHR – in one case, even when a patient was having a stroke and unable to speak.

Five CDS technology pros describe some comprehensive best practices for making the technology work optimally for provider organizations.