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Building for the Future

Taking Stock of Progress and Looking Ahead

Healthcare organizations learned some hard but hopefully valuable lessons in 2020, a year quite unlike any other. The COVID-19 crisis has tested hospitals' surge capacity, stretched their supply chains, battered their bottom lines and necessitated wholesale shifts to remote work and virtual care delivery.

But along the way, an array of information and technology innovations have helped health systems weather this storm. And they offer a significant opportunity for lasting clinical, financial and operational improvements in the future.

This December, we look back at a challenging year – and forward to what we hope is a better, stronger, more connected and resilient healthcare ecosystem.

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Top 10 telehealth stories of 2020

The COVID-19 crisis prompted an enormous uptick in virtual care use from patients and providers – but it has also raised a number of questions about telehealth's security, accessibility and longevity.

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Top 10 HIMSS TV videos of 2020

From interoperability to social determinants of health, to patient engagement and experience, the interviews and topical deep-dives of our multimedia features gained a wide audience this year.

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Top 10 EHR stories of 2020

From pandemic-necessitated go-live pauses to major rip-and-replaces, FHIR-based efficiencies to interoperability strides, digital records are evolving.

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Top 10 privacy and security stories of 2020

As COVID-19 wreaked havoc at health systems worldwide, hackers and bad actors were all too happy to take advantage of the confusion and expanded attack surface – in a new "cyberpandemic" that shows no sign of abating.

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Top 10 AI and machine learning stories of 2020

Whether assessing vaccine safety and efficacy, assisting with X-ray readings or tracking communities' vulnerability to COVID-19, artificial intelligence has been put to work in new and innovative ways throughout the pandemic.

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With telehealth, one size won't fit all

Mature health systems recognize the importance of context and design virtual care programs accordingly. Telehealth looks different for millennials and retirees, rural and urban patients and population groups with fundamentally different healthcare needs.

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Top 10 Healthcare IT News stories of 2020

It's been a busy year. As health systems continue to grapple with the challenges of the COVID-19 crisis, we look back on the tech lessons learned these past many months – with cautious optimism for a better year ahead.