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Nurse managers' administrative burdens have been historically significant, with hospitals and health systems long looking to technology to lighten the time they spend on staff scheduling.
Jessica Potts, vice president of workforce strategy and operations at SSM Health, a nonprofit health system with care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, explains in this week's HIMSSCast that these frontline leaders often get bogged down by administrative burdens using outdated technologies, which pulls them away from work to improve care quality as well as minimize patient care delays and improve patient flow.
While nurse managers tend to spend more than half their time on administrative tasks, rather than supporting their teams and advancing nursing practices, technology is making a difference. Listen here to learn more about how a centralized tool SSH nurse leaders use to manage an on-demand workforce across its sites, and artificial intelligence enhancements, are giving these high-performing clinicians more time to focus on the quality of patient care.
This episode is brought to you by athenahealth.
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Talking points:
- Nurse managers' technology challenges.
- Technologies available to assist nursing operations.
- Involving nurses in scheduling and staffing system implementations, and learning from that process.
- Transforming nurse managers' daily routines and changing frontline operations.
- Where tech progress can continue to improve nursing practice.
More about this episode:
How nurses can tackle administrative burdens
Duke's chief nurse exec sees pros and cons for AI in nursing
UNC Health saves $5.4 million from reduced nurse turnover
Nurses are fleeing the workforce – can scheduling tech help?
To fight nurse burnout, EHRs must use AI, reflect RN-specific workflows


